Frequently Asked Questions
1. What services do you offer?
I offer brand strategy and design (including your custom logo and supporting visuals), website design services using the Squarespace platform, and ongoing support for your brand, such as website maintenance and designing marketing materials for print and web. I love working with small businesses and non-profits!
2. How does the design process work?
All projects have three phases: Discovery, Design, and Delivery. We begin with Discovery, which includes thorough research and development. The Design phase is where the creative work happens, including feedback and refinements. And then Delivery, where you receive your files and are ready to launch.
3. Do you offer a custom logo as an a la carte service?
With 10+ years of experience, I have developed a thorough process to create a cohesive brand you love and feel confident in sharing with the world. Therefore, I do not offer logo design outside of my branding packages.
4. What will I need to provide for a design project?
To make the process as seamless as possible and stay on track, you’ll need to be available for regular feedback and reviews. At the start of the project, I provide a calendar with dates and milestones so you’ll understand where we are in our schedule. I will keep you informed of progress with either regular email check-ins or using a project management service like Trello (whatever you’re most comfortable using)
You’ll receive client “homework” before we begin in the form of a questionnaire. This will need to be completed before we start the design process. Additionally, if we create a website, you will need to provide all content (photography and copy) before we start. Need help with your content? I partner with trusted creative professionals for copywriting and/or photography services.
You’ll receive client “homework” before we begin in the form of a questionnaire. This will need to be completed before we start the design process. Additionally, if we create a website, you will need to provide all content (photography and copy) before we start. Need help with your content? I partner with trusted creative professionals for copywriting and/or photography services.
5. Will I own the final files?
Yes. Once the work is complete and the final invoice is paid, you will receive your files, and if applicable, I will transfer website ownership to you. I may ask to include the designs in my portfolio and social media, but all final designs are yours.
6. How are my files delivered to me?
You will receive a .zip file or a link to a Google Drive folder with your files. In the case of website design services, ownership will be transferred to you upon final payment.
7. How much does it cost to hire a designer?
I offer several design packages, ideally suited for small to mid-size businesses and solopreneurs. Branding packages start at $900, and website packages start at $1500. Payments are divided into three installments. Please reach out via my Contact page to discuss the best fit for your needs.
8. Do you offer custom packages?
Yes! Please reach out using my contact form, and let’s chat. We can discuss your business’ needs and create a custom quote.
9. Ok, I'm ready! How do I get started?
Drop me a note using my Contact Form or the button below and we’ll schedule your free consult call.
10. Why is your logo a magpie?
Magpies are one of my favorite birds.